Field Sales SaaS Platform
SaaS infrastructure for a 12,000 person field sales force. Four apps converted; it became the executive-mandated platform within 18 months.
- Client
- Fortune 100 Pharmaceutical Corporation
- Industry
- Pharmaceutical
- Services
- Systems Integration, Custom Applications
- Focus
- SystemsSaaSSalesforce
12,000
Field sales reps on platform
3 mo
To first app pilot
18 mo
To executive mandate
35+
Siloed apps addressed
01 Challenge
There was no common mobile CRM for 35+ siloed applications serving a 12,000 person field sales force.
02 Solution
A SaaS infrastructure of common services: data design, data access, mobile sync, user management, authentication, accounts master, rollouts, and onboarding.
03 Outcome
First app pilot in 3 months, three more in 9 months. Within 18 months it became executive-mandated core infrastructure for all 12,000 field sales reps, with significant cost savings.
Technologies
- Salesforce
- Custom SaaS Platform
Related work
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